Great Basin Federal Credit Union

Category: Money & Insurance

Reviews: 15

Benjamin

Benjamin - December 12, 2022 @ 15:02

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The website is great and the staff at the bank are friendly whenever I visit a branch. Informational seminars on various topics are also very helpful.

Jhana

Jhana - November 15, 2022 @ 21:04

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GBFCU has been my bank since 2015. GBFCU helped me get my first loan and refinanced the loan. I have never experienced any problems and all of the staff I have interacted with were very kind and helpful.

Rusty Hinman

Rusty Hinman - November 15, 2022 @ 12:02

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No better place for all your banking needs. Great Basin manages my commercial real estate loan as well as my home mortgage and car loans. It is so convenient to have one company for all of your money needs. The money stays in the area to benefit its members and the local community.

No better place for all your banking needs. Great Basin manages my commercial real estate loan as well as my home mortgage and car loans. It is so convenient to have one company for all of your money needs. The money stays in the area to benefit its

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Mr. RICHARD SMITHSON JR

Mr. RICHARD SMITHSON JR - August 21, 2022 @ 12:04

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Great Basin Credit Union is my favorite. We found better rates at OE Federal Credit Union for savings, so we will move some of our savings to this credit union.

Nicholas

Nicholas - May 31, 2022 @ 21:04

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Great Basin FCU has been my bank for many years. My children have savings accounts. My experience with GB was personal. I mean that GB doesn`t approach me in a blanket way like national banks when I do business, such as refinancing or buying a vehicle. I feel that I am given loan terms that are tailored to my personal circumstances. I have had nothing but positive experiences with GB. There is one thing that I would change about GB. That is the lack of a Spanish Springs drive-through ATM. It is possible to get ATM services at no cost from partner credit unions.

Great Basin FCU has been my bank for many years. My children have savings accounts. My experience with GB was personal. I mean that GB doesn`t approach me in a blanket way like national banks when I do business, such as refinancing or buying a vehicl

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D G

D G - May 25, 2022 @ 13:07

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GBFCU is hands down the most helpful, friendly, and thoughtful financial institution that I have ever worked with. Their praises are a constant source of joy. They are my checking and savings accounts. When I needed to borrow money to purchase a car and build credit after years of not using credit, GBFCU was the right choice.

GBFCU would like to thank everyone!

GBFCU is hands down the most helpful, friendly, and thoughtful financial institution that I have ever worked with. Their praises are a constant source of joy. They are my checking and savings accounts. When I needed to borrow money to purchase a car

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Elliott

Elliott - April 25, 2022 @ 23:03

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Great Basin is not what we want. It takes them forever to pay a loan and they sometimes deny credit. Two loans were taken out and we were able to transfer one to another credit union. We are currently trying to get the remainder of our loan refinanced at another institution.

Great Basin is not what we want. It takes them forever to pay a loan and they sometimes deny credit. Two loans were taken out and we were able to transfer one to another credit union. We are currently trying to get the remainder of our loan refinance

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PATRICIA

PATRICIA - January 4, 2022 @ 21:00

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Overall, I`m satisfied. My only problem was when I tried to refinance my mortgage to a lower interest rate. Because of my circumstances, I needed to speak to someone. I had to wait for a third party to call me. I didn`t get a call, so I switched to another provider. Because of the waiting time, the internet rate increased a little. It should be possible to contact the lender directly. The atm should offer bill options, rather than just giving $20.00 bills. Greater nv credit union offers more options.

Overall, I`m satisfied. My only problem was when I tried to refinance my mortgage to a lower interest rate. Because of my circumstances, I needed to speak to someone. I had to wait for a third party to call me. I didn`t get a call, so I switched to a

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Donna

Donna - December 6, 2021 @ 23:03

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GBFCU employees are friendly and very helpful. I`ve also discovered that if someone calls me with a question, they will locate the right person to answer it. Their honesty is a great asset. Everyone, keep up the good work.

Daniel

Daniel - November 21, 2021 @ 22:02

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Great Basin has been my home since 1988. It`s been an amazing experience. Staff are friendly, helpful, professional, and courteous. My loan request was quickly approved and my request was considered. I wouldn`t consider banking elsewhere if I had any questions. Anyone looking for a long-term relationship with a bank would be well served by Great Basin Federal Credit Union.

Great Basin has been my home since 1988. It`s been an amazing experience. Staff are friendly, helpful, professional, and courteous. My loan request was quickly approved and my request was considered. I wouldn`t consider banking elsewhere if I had any

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Anthony Gizzarelli

Anthony Gizzarelli - September 21, 2021 @ 22:02

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Great Basin is a great place to bank. I have nothing but positive things to say about them. “Bank like a Boss!”

lorena Concepcion

lorena Concepcion - June 21, 2021 @ 19:04

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GreatBasinFCU is a great bank! They have been a pleasure to work with! They have helped me with everything, from settling fraudulent transactions to getting my new cards when they were lost! They make me feel like a multi-millionaire and are always so friendly! (Which I am sadly not). I will never bank with another bank. We are grateful!

GreatBasinFCU is a great bank! They have been a pleasure to work with! They have helped me with everything, from settling fraudulent transactions to getting my new cards when they were lost! They make me feel like a multi-millionaire and are always s

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Eric

Eric - April 13, 2021 @ 19:03

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Great Basin has Saturday drive-through tellers, which is why I joined. I drove all the distance from north Reno south Reno, only to discover that the tellers had been replaced by a machine. I then drove to the west Reno location, and although there was a live teller, I was informed that they were closing soon. This is bad news! This is very sad.

Great Basin has Saturday drive-through tellers, which is why I joined. I drove all the distance from north Reno south Reno, only to discover that the tellers had been replaced by a machine. I then drove to the west Reno location, and although there w

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Love Bebe

Love Bebe - February 17, 2021 @ 22:04

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This credit union is the best I`ve ever used. I tried all of them and this is where I am staying. My credit score has improved with their great programs. I`m also saving money. I`m very happy with you guys.

Traci

Traci - January 13, 2021 @ 22:04

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Great Basin was the best thing to ever happen to me during the time period in my life. They approved my vehicle refinance payment and my car payment went down from 700 to 400 just when I needed it most. They were very helpful via phone and internet chats. Anyone who inquires about Great Basin should consider Great Basin.

Great Basin was the best thing to ever happen to me during the time period in my life. They approved my vehicle refinance payment and my car payment went down from 700 to 400 just when I needed it most. They were very helpful via phone and internet c

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Contact

memberexperience@greatbasin.org

775.333.4228

9770 S Virginia Street 89511 Reno United States

https://www.greatbasin.org
Great Basin Federal Credit Union
There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org. Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
 

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