Travel Visa Pro

Category: Legal Services & Government

Reviews: 15

Customer

Customer - December 26, 2022 @ 19:04

  • Review
  • Overall:

The Travel Visa Pro was fast and helpful.
They responded quickly to my calls. They helped me with the paperwork and even caught one of my mistakes. Even better, my passport arrived 3 days earlier than I expected.

Random long ass story.

When you end a conversation over the phone, you realize you have something more to say. However, the other person has already hung up. The travel visa pro called me back because I forgot to ask another question.

They are my second time using them and I am 100% satisfied.

The Travel Visa Pro was fast and helpful.
They responded quickly to my calls. They helped me with the paperwork and even caught one of my mistakes. Even better, my passport arrived 3 days earlier than I expected.
Random long ass story.
When you end a

>> Show More
Customer

Customer - November 11, 2022 @ 12:04

  • Review
  • Overall:

My passport expired at the last moment and I was due to travel overseas in three weeks. The Travel Visa Pro was very helpful in assisting me in obtaining all the paperwork and overnighting to them. My passport was back within a little more than a week.

My passport expired at the last moment and I was due to travel overseas in three weeks. The Travel Visa Pro was very helpful in assisting me in obtaining all the paperwork and overnighting to them. My passport was back within a little more than a wee

>> Show More
Evelyn

Evelyn - October 14, 2022 @ 22:16

  • Review
  • Overall:

You persevered in getting the correct information. You were prompt, efficient, and delivered on your promises. We are pleased with the outcome.

Customer

Customer - September 9, 2022 @ 22:04

  • Review
  • Overall:

Excellent, prompt and responsive service. They take the stress out of my life and I am a regular customer for visa requirements.

Justin

Justin - August 25, 2022 @ 23:04

  • Review
  • Overall:

I`m going on a business trip and then adding a vacation lap as a birthday present. I haven`t traveled in 3 years due to COVID so I was concerned when I saw my passport and found that it had expired many months ago. Alex from the SF office was truly a lifesaver. We are grateful!

I`m going on a business trip and then adding a vacation lap as a birthday present. I haven`t traveled in 3 years due to COVID so I was concerned when I saw my passport and found that it had expired many months ago. Alex from the SF office was truly a

>> Show More
Customer

Customer - August 4, 2022 @ 12:04

  • Review
  • Overall:

John Espinosa was patient and very helpful. The passport arrived quickly and I am so grateful. However, the price is outrageous and exorbitant. John was the reason I had a positive experience during a stressful time.

Barbara

Barbara - July 12, 2022 @ 23:04

  • Review
  • Overall:

DC was the usual place I drop my documents. However, due to COVID, the DC office was unexpectedly closed. The Seattle office was able help me and expedited our passports (which actually took about half of the time advertised). Thank you, TravelVisaPro team. And shout out to the Seattle team.

DC was the usual place I drop my documents. However, due to COVID, the DC office was unexpectedly closed. The Seattle office was able help me and expedited our passports (which actually took about half of the time advertised). Thank you, TravelVisaPr

>> Show More
Janine Finch

Janine Finch - July 6, 2022 @ 23:04

  • Review
  • Overall:

It is difficult to hear. Too busy reciting the list of items – which made no sense given the information that had been provided – to be uploaded to their portal. I eventually lost my temper and shouted over the agent in an attempt to get her to stop talking. She hung up. I tried to text and email her, but no reply. I called her back and requested that the transaction be cancelled. I was able to understand that the agent was based in the USA and not an overseas outsourcing office. This is very concerning from a security standpoint as you are giving away sensitive information. It is clear that you are sending documents to a US-based office/agent. You must scan your documents (as well a letter authorization twice) and upload them twice ?!?). Upload it to …. for someone else in another country. This requires a lot of trust in those they hire, and frankly, I don`t like that.

It is difficult to hear. Too busy reciting the list of items – which made no sense given the information that had been provided – to be uploaded to their portal. I eventually lost my temper and shouted over the agent in an attempt to get

>> Show More
Lisa O

Lisa O - June 26, 2022 @ 23:04

  • Review
  • Overall:

My criticism feels somewhat contrived, as I received my passport sooner than I expected. Average customer service. I was not able to trust the process because of some mistakes or oversights. Email instructions were unclear and required multiple phone calls to clarify. Overall, I received my passport before the expected delivery.

My criticism feels somewhat contrived, as I received my passport sooner than I expected. Average customer service. I was not able to trust the process because of some mistakes or oversights. Email instructions were unclear and required multiple phone

>> Show More
K. Dixon

K. Dixon - May 14, 2022 @ 12:04

  • Review
  • Overall:

Thank you so much Travel Visa Pro.. my son was able travel with us to vacation because of you! In less than a week, passport received! We can`t thank you enough! !

Customer

Customer - May 5, 2022 @ 15:05

  • Review
  • Overall:

Although there was an initial issue with the dates of entry to Jordan, travel visa pro worked tirelessly to correct it. Travel Visa Pro provides great communication and fast service. This review has been updated from my previous one.

Customer

Customer - April 14, 2022 @ 12:11

  • Review
  • Overall:

Everyone was very helpful and open to communication. My process never seemed stalled or neglected. My passport was delivered quickly and arrived on time. Although the price is not ideal, it`s still much less than other providers. This is a great service for those who absolutely need a passport quickly and cannot wait.

Everyone was very helpful and open to communication. My process never seemed stalled or neglected. My passport was delivered quickly and arrived on time. Although the price is not ideal, it`s still much less than other providers. This is a great serv

>> Show More
Customer

Customer - March 30, 2022 @ 23:15

  • Review
  • Overall:

My passport arrived in less time than I expected. To ensure everything was correct, I paid $20 extra to have my passport pre-submitted reviewed. After that, I was informed that this is done for all applications. It was very irritating to receive multiple emails in this regard.

My passport arrived in less time than I expected. To ensure everything was correct, I paid $20 extra to have my passport pre-submitted reviewed. After that, I was informed that this is done for all applications. It was very irritating to receive mult

>> Show More
K. Cullen

K. Cullen - February 12, 2022 @ 14:04

  • Review
  • Overall:

Our passport was expired 10 days after we traveled. Travel Visa Pro was so helpful. They helped us with every step of the process and were very responsive. Just checked online, and my passport was already available for Fed Ex Delivery. It should arrive within one hour. Everything was processed in 4 business days.

Our passport was expired 10 days after we traveled. Travel Visa Pro was so helpful. They helped us with every step of the process and were very responsive. Just checked online, and my passport was already available for Fed Ex Delivery. It should arri

>> Show More
Sarah

Sarah - January 8, 2022 @ 23:04

  • Review
  • Overall:

This was the worst experience I`ve ever had with customer service. Here are some of the things that went wrong. 1) The company kept my documents for three weeks, then tried to blame me for the delay. They eventually required me to drive 40 minutes to their office, despite me knowing my exact time zone. 2) Multiple calls at 6am or earlier gave me different information, meaning that I had to call them multiple times to confirm which is correct. 3) I received multiple phone calls from various agents, with different times and different times. 4) I received multiple phone calls at the same time, including repeated calls at 6 They will snatch all appointments and make them unavailable if they don`t pay for their services. This is effectively Stubhub for passport appointments. Don`t let yourself be deceived like I was. You are not buying your peace of mind, support or any other benefit. I thought I was getting something done by this company, despite the fact that it charged a ridiculously high fee. I was mistaken.

This was the worst experience I`ve ever had with customer service. Here are some of the things that went wrong. 1) The company kept my documents for three weeks, then tried to blame me for the delay. They eventually required me to drive 40 minutes to

>> Show More
Contact

info@travelvisapro.com

18338878472

2021 Fillmore Street 94115 San Francisco United States

https://www.travelvisapro.com
Travel Visa Pro

Travel Visa Pro LLC is a full service 3rd party visa expediter specializing in the facilitation and approval of worldwide travel visas, US passports, and the authentication of documents. We have been in the industry for 7 years and have processed countless request.

We have offices strategically located across the USA to help you with your requests. You can find us in Chicago, New York, Washington, DC, Houston, Los Angeles, San Francisco, and Seattle.

Travel Visa Pro employs a bi-lingual staff, whom are experts in document processing, will hand process your documents, and ensure they are submitted in the correct manner. We are fully on hand to navigate and overcome the most difficult of situations.

We are able to offer same day passport services at some of our locations, issuing Russian visa invitations, and providing Saudi Arabia Enjaz support at some of our locations.

Our employees believe in our mission and will try all avenues to get your documents processed. We believe in a hands on approach and will follow your package from the beginning to the end. Travel Visa Pro has proven itself to be a frontrunner in the industry and we will not let you down.


Share Review

© 2021 Copyright Ratingspedia.com.All Rights Reserved.